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Questions about the mock tests, your course, signing in or a refund? Write to us and we will reply by email. We read every message and reply by email, usually within 2 working days.
Quick answers
- Lost your sign-in link? Ask for a new one. It arrives in a minute.
- Bought twice by mistake? Refund the second course yourself in your course settings, within 14 days.
- A question looks wrong? Use "Report a question" on the question itself. We re-test it, usually within the hour.
- About your visa or application? We can't advise on your own case. GOV.UK and a regulated adviser can (find an immigration adviser).
Or email hello@teacuptest.co.uk.